BE EFFICIENT: Please respond to each Influencer without delay to make their experience with you positive.
BE OPEN: Allow the Influencer to speak their own language be it via video/ photo footage or comment which creates a language an Influencer has with its followers. If you change the language, you might change the response.
BE AWARE: Feel free to share an Influencer's post within the same social platform but please remember that content cannot be used in any other marketing material unless you obtain Influencer’s additional approval.
BE ACCEPTING: This platform is for Influencers, not celebrities. You may not recognize them, but rest assured their followers do.
The TRIPFLUENCERS Platform is owned and operated by TRAVEL INFLUENCERS LTD, a company registered at Companies House in England and Wales company no: 11533827, address: C/O Able And Young Ltd Airport House, Purley Way, Croydon, Surrey, United Kingdom, CR0 0XZ
TRIPFLUENCERS Platform allows Clients and Influencers to interact, form relationships, buy and sell Paid Content, and create and distribute sponsored Posts/Stories through Influencers’ Channels (Twitter, Instagram and/or Facebook) subject to compliance with these Terms of Use. In these Terms of Use, Clients and Influencers are collectively and individually referred to as “users”, “they” or “you” as the context requires.
Users’ access to and use of the TRIPFLUENCERS Platform is conditional upon the agreement with and acceptance of these Terms of Use. When using the TRIPFLUENCERS Platform, users agree to be bound by these Terms of Use. If users do not wish to be bound by these Terms of Use, they must not use the TRIPFLUENCERS Platform.
We may at any time revise the Terms of Use by updating this page and notifying users. Revisions will take immediate effect and may affect user’s ability to use the TRIPFLUENCERS Platform. Further use of the TRIPFLUENCERS Platform following the posting of any revisions to these Terms of Use constitutes user’s acceptance of the revised Terms.
Upon termination, the rights and obligations concerning Intellectual Property Rights, Representations and Warranties, Confidential Information and this very clause will survive expiration of the Client Terms.
To use the TRIPFLUENCERS Platform and create a campaign, Clients must register an account (‘Client Account’). Registering the account is free.
Agencies must register the account in their name and use their Client’s details in the campaign.
All information provided when registering an Account must be current, correct and complete. Incomplete, ineligible or incomprehensible Account registrations will not be valid.
TRIPFLUENCERS reserve the right to refuse or cancel registration of an Account for any reason in our sole discretion. Any decision of TRIPFLUENCERS will be final and no discussion will be entered into by us.
Users may not create more than one account. If, for any reason, we will cancel or suspend your account, you will not create another account without our permission.
Users are solely responsible for maintaining strict confidentiality of their Account details and for any activity under their Account. It is user’s sole responsibility to control access to and use of the Account and to notify TRIPFLUENCERS of their desire to cancel the Account. TRIPFLUENCERS will not be responsible or liable for any losses arising from user’s failure to comply with this provision.
TRIPFLUENCERS retain the right and absolute discretion to suspend or terminate user’s account, and/or access to the TRIPFLUENCERS Platform (or any element thereof), if we believe that the user is abusing or tampering with the Platform in any way, has breached the Terms of Use or has engaged in any unlawful, unethical or other misconduct which could jeopardise the proper administration of the Platform.
TRIPFLUENCERS reserve legal right to recover damages or other compensation from an offender.
The use of any automated software or any other mechanical or electronic means allowing users to create Accounts is prohibited.
Users understand that in creating an Account they are providing information to TRIPFLUENCERS and not to any social media platform and are solely responsible and liable for any Content or information transmitted to other users.
To the extent permitted by law, each user of the TRIPFLUENCERS Platform agrees to indemnify, defend and forever hold harmless, all social media platforms against any losses, costs or damages (of any nature) which may be caused by the user in respect of their use of the TRIPFLUENCERS Platform.
Any questions, comments or complaints about the TRIPFLUENCERS Platform or service must be solely directed to TRIPFLUENCERS and not to any third party (including media or social media platforms).
By registering an account on the TRIPFLUENCERS Platform you hereby represent, warrant and covenant to TRIPFLUENCERS that:
you are at least 18 years of age
you have the full right, power and authority to enter into these Client Terms, to grant the rights and licenses under these Terms and to perform obligations under these Terms
you have not, and during the term of the Client Terms will not, enter into any oral or written contract or negotiations with any third party that would impair the rights granted to TRIPFLUENCERS, or limit the effectiveness of these Terms
you are not aware of any claims or actions that may limit or impair any of the rights granted to TRIPFLUENCERS
you acknowledge that TRIPFLUENCERS is merely acting as an agent connecting Clients with Influencers, that additional services you may wish us to carry out, outside the specific scope of the campaign will be bound by these Terms and will be charged separately
you acknowledge that TRIPFLUENCERS are not responsible for the actions of the Influencer
you are not using the platform on behalf of (directly or indirectly) any entity that provides an online user-generated Content platform or Influencer directory as its primary business, or to build a competitive product
you provide only accurate, factual information (company name, contact details and any other information) when signing up.
The TRIPFLUENCERS Platform allows Clients to create Campaigns via Campaign Builder, which are then shared with Influencers on the Platform. Influencers using the Platform can respond to a Campaign by creating a Post and/or Stories (“Content”) and submitting it to the relevant Client for approval. Influencers receive payment (monetary or non-monetary) when Client approves the Post/Story and it is published to the Influencer’s Community via their social channels.
The relevant Client, not TRIPFLUENCERS, is solely responsible for reviewing and approving the Stories and Posts that form part of the Campaign, and for the payment to Influencers.
Content is provided by the relevant Influencer or Client, as applicable, and is not moderated, approved or endorsed by TRIPFLUENCERS. Accordingly, no Content constitutes a representation by TRIPFLUENCERS, nor do TRIPFLUENCERS accept any liability for the legality, validity, accuracy or suitability of any content provided by Influencers or Clients.
TRIPFLUENCERS do not have any obligation to pre-moderate, monitor, edit or remove any Content. If the Content violates these Terms of Use, either Influencer or a Client will bear legal responsibility for that Content.
Influencers and Clients agree that they will not attempt to negotiate terms or payment with each other outside of the TRIPFLUENCERS Platform. Without limiting any other rights or remedies available to TRIPFLUENCERS, any attempt to circumvent the TRIPFLUENCERS Platform may result in removal from the Platform at TRIPFLUENCERS’ sole discretion.
Clients and Influencers are solely responsible for their interactions with each other on or outside the TRIPFLUENCERS Platform. TRIPFLUENCERS are not responsible for the conduct of any user.
Nothing in these Terms of Use creates or is intended to create a partnership, agency, employment or fiduciary relationship between TRIPFLUENCERS and the users.
Subject to users’ compliance with these Terms of Use, users are granted a limited, non-exclusive, revocable and non-transferrable licence to access and use the TRIPFLUENCERS Platform in the manner stipulated in these Terms of Use. Any costs associated with accessing and using the TRIPFLUENCERS Platform generally remains user’s responsibility and is dependent on the service provider used. Users are responsible for ensuring that their computer system or mobile device (as applicable) is compatible with the TRIPFLUENCERS Platform and meets all relevant technical specifications necessary to obtain the benefit of the TRIPFLUENCERS Platform.
The TRIPFLUENCERS Platform may contain links to other sites not maintained by TRIPFLUENCERS (‘Linked Sites’). TRIPFLUENCERS are not responsible for the content of any Linked Sites, whether or not TRIPFLUENCERS are affiliated with the Linked Sites. TRIPFLUENCERS make no claim or representation regarding, and accept no responsibility, directly or indirectly, for the quality, nature or reliability of Linked Sites. TRIPFLUENCERS provide links to the Linked Sites only as convenience to users of the TRIPFLUENCERS Platform. The inclusion of a link to any Linked Site does not imply any affiliation with or endorsement by TRIPFLUENCERS.
The TRIPFLUENCERS Platform may also utilise social network or share functionality and may contain social media links, applications or features. Use of any social media platforms is subject to the particular social media platform’s prevailing terms and conditions. By using any social media applications or features on the TRIPFLUENCERS Platform, users consent and agree to be bound by the particular terms and conditions of use of the social media platform. Users also acknowledge and consent to TRIPFLUENCERS accessing information they may have shared with the particular social media platform and contacting them via the social media platform.
TRIPFLUENCERS reserve the right at all times to remove or refuse to distribute any Content on the TRIPFLUENCERS Platform, to suspend or terminate users, and to reclaim usernames. We also reserve the right to access, read, preserve and disclose any information as we reasonably believe is necessary to:
satisfy any applicable law, regulation, legal process or governmental request;
enforce the Terms, including investigation of potential violations hereof;
detect, prevent, or otherwise address fraud, security or technical issues;
respond to user support requests; or
protect the rights, property or safety of TRIPFLUENCERS, its users and the public.
Clients can create three types of Campaigns using Campaign Builder: posts, stories or both.
Clients select the Influencer suitable for their campaign from those who joined the campaing.
Clients will be charged a deposit constituting 50% of the campaign estimate at the time the campaign is submitted.
Clients agree, in respect of all Content uploaded to the TRIPFLUENCERS Platform, as part of a Campaign:
to grant to TRIPFLUENCERS a royalty-free, irrevocable and unconditional licence to use the Content for the purpose of marketing and promoting TRIPFLUENCERS in any manner, without further consent of the Client; and
to grant to the relevant Influencer, a royalty-free, irrevocable and unconditional licence to post, share, comment upon and re-post relevant Posts or Stories across Influencer’s Channels as part of the engagement.
With respect to Influencer Marketing Campaigns, Clients acknowledge and agree that their use of any Post is strictly conditional upon payment of the Post Fees and in accordance with these Terms of Use.
The Users (Clients and Influencers) are encouraged to resolve any potential dispute among themselves. TRIPFLUENCERS offer dispute resolution and shall provide a final decision in cases of unresolved conflict. The TRIPFLUENCERS’ decision shall be binding on all parties involved.
TRIPFLUENCERS have the right to cancel, suspend, restrict services to and/or terminate Client’s account if it believes that the Client is not using the TRIPFLUENCERS Platform in a fair and reasonable way, treats the Influencers unfairly or breaches the Terms of Use in any way.
TRIPFLUENCERS in their sole discretion reserve the right to reject Campaigns that do not comply with these Terms of Use.
Clients agree that they will not negotiate terms or payment to Influencers outside the TRIPFLUENCERS Platform. Any attempt to circumvent the TRIPFLUENCERS Platform may result in the removal of the Client from the TRIPFLUENCERS Platform.
Clients must not attempt to instruct, coerce or manipulate Influencer to hide the commercial relationship between the Client and the Influencer. Such attempts may result in Clients being immediately removed from the TRIPFLUENCERS Platform.
TRIPFLUENCERS shall not be liable to Clients as a result of any delay or failure of an Influencer to perform their obligations.
The following are suggestions for you to implement:
Review your requirements to ensure they are reasonable and abide by these Terms, and House Rules;
Review the Content submitted by the Influencer for review and request the changes needed in light of the requirements previously agreed;
Contact the Influencer immediately via the direct messaging system to understand why they have not fulfilled these requirements and clarify what else is needed;
If the Influencer intends not to post the Post/Story or does not respond within a further 72 hours, you may contact us to resolve the issue.
Clients must not use a Post or Story in any form of paid, sponsored or promoted advertising, Clients can repost a Post/Story only when they indicate their intention to repost during the creation of the Campaign. Clients do not have the rights to the content and are not permitted to use it in any form of printed advertising. If Clients wish to use a Post or Story other than in accordance with the Rights Licence, they must contact TRIPFLUENCERS.
Clients warrant that:
they own the Intellectual Property Rights to Content they upload to the TRIPFLUENCERS Platform;
they have the right to licence the Content to TRIPFLUENCERS and Influencers in the manner set out in these Terms of Use;
any Content they upload to the TRIPFLUENCERS Platform does not contain any representations or material which Clients know or suspect (or ought reasonably to have known or suspected) to be false, misleading or deceptive; and
where the Content include Third Party Material, Clients will strictly comply with any use limitations notified to them in respect of the Third Party Material and will obtain licences required for the intended use of the Post or Story prior to use of such Post/Story.
All Content, whether publicly posted or privately transmitted, is the sole responsibility of the user who originated such Content. TRIPFLUENCERS may not monitor or control the Content posted on the TRIPFLUENCERS Platform and do not take responsibility for such Content. Any use or reliance on any Content or materials posted via the Platform or obtained by you through the Platform is at your own risk.
TRIPFLUENCERS do not endorse, support, represent or guarantee the completeness, truthfulness, accuracy, or reliability of any Content or communications posted or opinions expressed on the TRIPFLUENCERS Platform. Clients understand that by using the Platform, they may be exposed to Content that might be offensive, harmful, inaccurate or otherwise inappropriate, or in some cases, postings that have been mislabelled or are otherwise deceptive. Under no circumstances will TRIPFLUENCERS be liable in any way for any Content, including, but not limited to, any errors or omissions in any Content, or any loss or damage of any kind incurred as a result of the use of any Content posted, emailed, transmitted or otherwise made available via the Platform or broadcasted elsewhere.
Clients acknowledge and agree that TRIPFLUENCERS are not responsible or liable for the content of any Post/Story shared by Influencers.
Clients acknowledge that Influencers are independent third parties not directly controlled by TRIPFLUENCERS. Clients acknowledge and agree that TRIPFLUENCERS has no control over any Post/Story that may be published and that the sole responsibility for determining whether such Post/Story is acceptable and appropriate lies with the Clients.
Clients acknowledge that TRIPFLUENCERS have not made any warranties in respect of the success of any Campaign or otherwise of any Post or Story via Influencer’s social Channels.
Some of the TRIPFLUENCERS Platform features may display Clients’ Ads on other sites, Services, applications and tools that are part of the global TRIPFLUENCERS community in other countries. By using TRIPFLUENCERS Platform, Clients agree that their Ads can be displayed on these other sites, services, applications and tools. When Clients’ Ads are posted to another site, service, application or tool, Clients may be responsible for ensuring that it does not violate such other site, service, application and tool policies. TRIPFLUENCERS may remove the Ad if it is reported on any of our sites, services, applications or tools, or if we believe it causes problems or violates any law or policy.
Clients agree to pay all charges in the manner set out in the Campaign Builder or as otherwise advised by TRIPFLUENCERS. TRIPFLUENCERS will accept monetary payments via credit card, debit card, Paypal or bank transfer. TRIPFLUENCERS reserves the right to charge a credit card surcharge.
Non-monetary payments, such as vouchers, shall be uploaded to the TRIPFLUENCERS Platform during the creation of the Campaign and shall be released to the Influencers by TRIPFLUENCERS upon completion of the Campaign.
Clients agree to pay the deposit prior to commencement of the Campaign and the reminder at the time of publishing of the Post or Story, not later than 14 days after the invoice issue date.
When Clients approve a Post or Story, they undertake that:
they are authorised to use the card or account;
they will pay the applicable charges;
the card details provided are current, correct and complete and that the card or account will cover the full amount of the charges.
Upon receiving Clients’ Campaign, TRIPFLUENCERS may carry out a standard pre-authorisation check of Clients’ nominated card or account (as applicable) to verify the details provided and to ensure there are sufficient funds to fulfil the Campaign Budget. The relevant Campaign may not be shared with Influencers via the TRIPFLUENCERS Platform until this pre-authorisation check has been completed.
Clients are responsible for payment of the fees when they are due. If Clients default, without prejudice to any other right or remedy, TRIPFLUENCERS are entitled to suspend or limit Clients’ access to the account.
TRIPFLUENCERS reserve the right to collect outstanding fees using all available collection mechanisms.
If Clients fail to pay the invoice or TRIPFLUENCERS are unable to successfully process your payment within the timeframe specified on the invoice, we reserve the right, after 7-day grace period, to charge interest on any outstanding amount increasing from 5% to 20% (depending on the duration of default) per annum.
Without limiting our rights, in the event Clients fail to pay the fee within the timeframe and in the manner required, TRIPFLUENCERS reserve the right to suspend or terminate Clients’ access to the TRIPFLUENCERS Platform or to suspend or terminate any current Campaigns.
In the event an Influencer meets the requirements outlined in a Campaign and Clients approve the Post/Story, they will not deny payment to TRIPFLUENCERS.
TRIPFLUENCERS’ Materials on the TRIPFLUENCERS Platform are protected by all applicable laws including copyright and trade mark laws and may not be used except as permitted in these Terms of Use. Nothing in these Terms of Use will be taken to constitute a transfer, assignment or grant of any ownership rights in any Intellectual Property Rights in the TRIPFLUENCERS Materials to Clients or Influencers.
All rights, title and interest in Intellectual Property in all of TRIPFLUENCERS’s brands, logos, images, buttons, codes, layout, text, content and products and services as displayed on the TRIPFLUENCERS Platform are the property of TRIPFLUENCERS.
TRIPFLUENCERS will not be responsible for any dispute the Client may have with other users of the TRIPFLUENCERS Platform.
Clients are encouraged to resolve the dispute with other users among themselves.
TRIPFLUENCERS will offer a dispute resolution service in circumstances of unresolved dispute between the Client and Influencer. TRIPFLUENCERS’ decision will be final and binding on all parties involved in the dispute.
If a dispute arises between Client and TRIPFLUENCERS, we encourage you to contact us directly to seek a peaceful resolution. We will consider reasonable requests to resolve the dispute amicably and if necessary through alternative dispute resolution procedures, such as mediation or arbitration, as alternatives to litigation.
During your use of the TRIPFLUENCERS Platform and for twenty-four months after Clients cease to use it, they shall not disclose any Confidential or Derived Information. For the purposes of these Terms:
“Confidential Information” means any information (other than Excluded Information) relating to TRIPFLUENCERS, the Platform, or Content that TRIPFLUENCERS discloses to you during your use of the Services;
“Derived Information” means all information including notes, analyses, compilations, and summaries that is in writing or embodied in any electronic medium and that you or any of your representatives derive, in whole or in part, from any Confidential Information.
TRIPFLUENCERS do not warrant the completeness or accuracy of the information published on the Platform. TRIPFLUENCERS do not commit to ensuring that the Platform remains available, or that the material on the Platform is kept up-to-date.
To the maximum extent permitted by applicable law TRIPFLUENCERS exclude all representations, warranties and conditions relating to the Platform and the use of this Platform including, without limitation, any warranties implied by law of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill.
TRIPFLUENCERS do everything in their power to guarantee the highest level of service. TRIPFLUENCERS are not liable for the final quality and the manner in which the service is carried out.
Nothing in these terms and conditions limits or excludes liability:
(i) for death or personal injury resulting from negligence;
(ii) for fraud or fraudulent misrepresentation.
You agree not to hold TRIPFLUENCERS responsible for things other users post or do. We do not review users' posts and are not involved in the actual booking process between users. TRIPFLUENCERS provides the tools and infrastructure to help you find, evaluate, book, pay for and give feedback to Influencers in one comprehensive platform. As most of the Content on the TRIPFLUENCERS Platform comes from other users, we do not guarantee the accuracy of postings or user communications or the quality, safety, or legality of what is offered.
TRIPFLUENCERS will not accept liability for the posting of any unlawful, threatening, abusive, defamatory, obscene or indecent information, or material of any kind which violates or infringes upon the rights of any other person, including conduct that would constitute a criminal offence, give rise to civil liability or otherwise violate any applicable law.
TRIPFLUENCERS will not accept any responsibility if an Influencer commits any illegal act, is found to have fake followers or does not undertake any part of a Job which they ought to.
TRIPFLUENCERS expressly disclaims all warranties, representations and conditions, express or implied, including those of quality, merchantability, durability, fitness for purpose and those arising by statute.
TRIPFLUENCERS will not be liable to Users in respect of any:
(i) losses arising out of any event or events beyond their reasonable control;
(ii) losses consequential to inaccurate, false or incorrect information or documentation provided by a User;
(iii) business losses, including loss of profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill;
(iv) loss or corruption of any data, database or software;
(v) special, indirect or consequential loss or damage.
These limitations and exclusions of liability are subject to the preceding paragraph and govern all liabilities arising under these Terms including liabilities arising in contract, in tort and for breach of statutory duty.
The liability referred to in this and preceding paragraph, as well as any other liability will never exceed the net invoice value of the service provided, or redelivery of the service at TRIPFLUENCERS’ discretion and to the extent TRIPFLUENCERS are able to provide the service.
Users hereby undertake to indemnify TRIPFLUENCERS against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by TRIPFLUENCERS to a third party in settlement of a claim or dispute) incurred or suffered by TRIPFLUENCERS arising out of any breach by User of any provision of these Terms.
Without prejudice to TRIPFLUENCERS’ other rights under these terms, if Users breach these Terms in any way, TRIPFLUENCERS may take such action as they deem appropriate to deal with the breach, including suspending User’s access to the Platform, prohibiting User from accessing the Platform, blocking computers using User’s IP addresses from accessing the Platform, contacting User’s internet service provider to request that they block User’s access to the Platform and/or bringing court proceedings against the User.
Failure of either party to insist upon strict performance of any provision of the Agreement or failure to exercise any right or remedy to which TRIPFLUENCERS are entitled shall not constitute a waiver and shall not cause diminution of the obligations under this or any Agreement. No waiver of any of these Terms shall be effective unless it is expressly stated in writing by TRIPFLUENCERS.
Neither party shall be liable to other for any failure to perform any obligation under the Agreement which is due to an event beyond the control of such party.
TRIPFLUENCERS may transfer, sub-contract or otherwise deal with their rights and/or obligations under these Terms without notifying Users or obtaining User’s consent.
Users may not transfer, sub-contract or otherwise deal with their rights and/or obligations under these terms and conditions.
If a provision of these Terms is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.
These Terms are for the benefit of Users and TRIPFLUENCERS, and are not intended to benefit any third party or be enforceable by any third party. The exercise of TRIPFLUENCERS and User’s rights in relation to these Terms is not subject to the consent of any third party.
These Terms together with TRIPFLUENCERS’ Privacy Policy constitute the entire agreement between User and TRIPFLUENCERS in relation to use of the Platform and registering of the account, and supersede all previous agreements in respect of User’s use of this Platform.
These Terms will be governed by and construed in accordance with English law, and any disputes relating to these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.
These Terms form part of the Agreement between you and us. Your registration on our Platform indicates your understanding, agreement and acceptance of these Terms.